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Privacy

Learn how we use your data

Welcome to the NexoPOS Platform operated by Nexo Solutions LLC (“NexoPOS”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform available at my.nexopos.com and related services

This Privacy Policy applies to all services provided through the NexoPOS Platform, including the marketplace, cloud hosting services, affiliate systems, documentation, OAuth authentication services, downloadable applications, and related tools.

By using the platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly, information collected automatically, and information received from third-party services.

1.1 Information You Provide

When using the platform, you may provide:

  • Full name
  • Email address
  • Billing Address
  • Company Information
  • Account Credentials
  • Uploaded Files
  • Uploaded modules, plugins, applications, or assets
  • Support requests and communications
  • Product reviews and comments
  • Affiliate payout information
  • OAuth authorization information

1.2 Payment Information

Payments are processed securely through third-party payment processors including Stripe and PayPal.

We do not store full credit card information on our servers. Payment information is handled directly by the payment providers according to their own privacy and security standards.

1.3 Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referral URLs
  • Usage activity
  • Session information
  • Cookies and tracking technologies
  • Analytics data
  • Error logs and diagnostics

1.4 OAuth and Social Authentication

Users may authenticate using third-party OAuth providers such as:

  • Google
  • Github
  • Facebook
  • Other supported providers

When using OAuth authentication, we may receive limited account information associated with your provider account, depending on the permissions granted.

2. How We Use Your Information

We use the collected information to:

  • Create and manage accounts
  • Process purchases and subscriptions
  • Deliver cloud hosting services
  • Provide marketplace functionality
  • Manage downloadable products and licenses
  • Authenticate users
  • Detect fraud and abuse
  • Improve platform performance and security
  • Analyze usage trends
  • Process affiliate commissions
  • Moderate comments and reviews
  • Provide support services
  • Comply with legal obligations
  • Send service-related notifications

3. Marketplace and User Content

The platform allows users and authors to upload modules, plugins, software, comments, reviews, and other content.

By uploading content, you acknowledge that:

  • Uploaded files may be scanned for malware, security threats, or policy violations
  • Public content may become visible to other users
  • We may review or remove content that violates our Terms of Service or security standards
  • AI-powered systems may be used to analyze, categorize, moderate, or translate content

4. AI Features and Automated Processing

Certain platform features may use artificial intelligence technologies to:

  • Translate marketplace content
  • Improve search results
  • Generate summaries or recommendations
  • Detect suspicious behavior
  • Assist moderation systems

AI-generated translations or recommendations may not always be accurate, and users should independently verify critical information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep users logged in
  • Remember preferences
  • Improve security
  • Analyze traffic and usage
  • Personalize content
  • Measure affiliate attribution
  • Improve platform performance

Users may disable cookies through their browser settings, though some features may not function properly.